{"id":38091,"date":"2025-07-21T14:11:30","date_gmt":"2025-07-21T14:11:30","guid":{"rendered":"https:\/\/www.battleface.com\/?post_type=partner-insights&p=38091"},"modified":"2025-07-21T14:20:24","modified_gmt":"2025-07-21T14:20:24","slug":"business-travel-show-2025-top-travel-insights","status":"publish","type":"partner-insights","link":"https:\/\/test.bfstagesite.com\/en-us\/partner-insights\/business-travel-show-2025-top-travel-insights\/","title":{"rendered":"Business Travel Show 2025: Top Travel Insights"},"content":{"rendered":"\t\t
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The battleface team were thrilled to attend the Business Travel Show Europe<\/a> this year, connecting with travel industry leaders and innovative solution providers alike. Spanning across two whole days, the show offered a valuable glimpse into the evolving needs and expectations of business travellers against the broader context of corporate travel.<\/p>

In this page, we unpack the top insights and innovations that stood out to us from the show, and explore what they mean for the future of business travel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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battleface at the Business Travel Show<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This year, the battleface team were on the ground at ExCeL London, connecting with the 200+ exhibitors from across the globe. There were over 3,000 industry professionals who attended the show alongside us, so we spent time connecting with some of Europe\u2019s most influential travel businesses, attending content sessions, and exploring the innovative products and solutions on display by exhibitors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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From AI to VAs: the latest business travel insights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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From cutting-edge AI integration, to clever uses of virtual travel assistants to streamline booking processes, the battleface team were treated to a spotlight on the newest and most exciting innovations shaping the business travel sphere at the show.\u00a0 Let\u2019s break these down one by one.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AI integration in business travel<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Artificial intelligence and automation have taken the world by storm, driving efficiencies and streamlining operations across all sectors, including the business travel industry.<\/p>

Excitingly, AI is increasingly being adopted to assist with risk assessments, factoring in real-time considerations such as geopolitical events and weather disruptions, to proactively flag potential issues. Exhibitors also demonstrated the use of AI in travel planning to help with time-intensive tasks like itinerary optimisation.<\/p>

Most notably, however, was the application of AI to provide real-time customer support to travellers: from navigating disruptions abroad to rebooking flights. At battleface,<\/a> we\u2019re proud to offer all our travellers 24\/7 global support in the form of Robin Assist<\/a>, our tech-driven platform as a service to handle claims and offer emergency medical evaluation at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Traveller safety <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lastly, it was clear from the talks and showcases we attended that traveller safety remains a top priority for business travel. Companies are continuously implementing measures focused on the well-being of their employees during business trips, prioritising traveller comfort and security. As duty of care continues to evolve for modern businesses, it\u2019s clear that safety-first solutions are no longer optional – but a defining feature of effective, responsible business travel strategies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Virtual travel assistants <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The exhibitions at the show also demonstrated a clear push towards personalisation, with AI-powered tools such as virtual travel assistants driving itinerary changes, expense reporting, and making location or accommodation recommendations.<\/p>

This shift towards hyper-personalised AI solutions suggests that the future of business travel will not only be more convenient, but far more tailored to the individual needs of every traveller. An exciting advancement to watch unfold in real time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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A common problem for companies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Over the course of the show, the battleface team spoke to a range of businesses about the challenges facing business travel right now. A common theme that came up again and again was that smaller companies are still seeing fragmentation of booking, driving an increasing demand for having everything accessible on one platform.<\/p>

As a result, travel management companies are increasingly investing in tech and automation to help make the booking process easier for their clients. This includes innovations like self-service platforms and integrated AI solutions like those mentioned above.<\/p>

We\u2019re excited to see how technology continues to provide innovative solutions for the sector\u2019s challenges over the next few months (and years).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Predictions for the future of business travel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It\u2019s clear that the future of business travel will undoubtedly be shaped by technology, and geared towards traveller comfort, convenience, and safety. As technology continues to bring flexibility and simplicity to the booking experience, and advancements like virtual assistants offer travel support around the clock,\u00a0 travellers can expect a more efficient and stress-free journey from start to finish.<\/p>

For insurers, the implications of the changes to the business travel booking process are multifarious. Most notably, though, insurers will need to evolve beyond generic policy structures to deliver hyper-relevant support, based on traveller profiles and real-time data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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At the forefront of business travel insight<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At battleface, we\u2019re excited and inspired by the innovations shaping business travel. It was encouraging to see so many unique travel booking platforms on display at the show, allowing us to positively reflect on our own digital-first approach.<\/p>

We\u2019re well-positioned to plug directly into the new emerging ecosystems in the business travel industry, providing our customers with the best experience possible. Experience\u00a0 the best comprehensive business travel insurance<\/a> with battleface.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":36365,"template":"","partner-insight-category":[122],"partner-insight-tag":[],"class_list":["post-38091","partner-insights","type-partner-insights","status-publish","has-post-thumbnail","hentry","partner-insight-category-united-kingdom"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/partner-insights\/38091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/partner-insights"}],"about":[{"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/types\/partner-insights"}],"version-history":[{"count":4,"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/partner-insights\/38091\/revisions"}],"predecessor-version":[{"id":38095,"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/partner-insights\/38091\/revisions\/38095"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/media\/36365"}],"wp:attachment":[{"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/media?parent=38091"}],"wp:term":[{"taxonomy":"partner-insight-category","embeddable":true,"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/partner-insight-category?post=38091"},{"taxonomy":"partner-insight-tag","embeddable":true,"href":"https:\/\/test.bfstagesite.com\/en-us\/wp-json\/wp\/v2\/partner-insight-tag?post=38091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}